Privacy Policy

 

  1. Collection of Personal Information

    As part of its online sales activity, Au grès du monde collects certain personal information from its customers.
    This data includes:

  • First and last name,
  • Postal address,
  • Email address,
  • Phone number,
  • Payment information (securely managed by PayPal, our payment provider).

    1. This information is collected when placing an order, making contact, or using the website.

     

    1. Purpose of Data Collection

      The collected data is used solely for:

    • Processing and shipping orders,
    • Communicating with the customer (order confirmation, delivery tracking, responses to inquiries),
    • Providing after-sales service,
    • Managing billing and accounting,
    • Improving the user experience on the website.

      1. No personal data is sold or transmitted to third parties for commercial purposes.

       

      1. Data Retention

        Personal data is kept only as long as necessary to fulfill the purposes mentioned above:

      • Order-related data: retained for the legal duration required (billing and accounting),
      • Contact data (emails): until the user unsubscribes or requests deletion.

       

      1. Data Sharing

        Certain data may be shared with trusted third parties solely for the purpose of processing orders:

      • Payment providers: PayPal,
      • Delivery services: Colissimo or Mondial Relay,
      • Website host: Webador.

        1. These partners are subject to the same obligations regarding the protection of personal data.

         

        1. Data Security

          All reasonable technical and organizational precautions are taken to protect data from loss, alteration, unauthorized access, or disclosure.
          Online payments are secure and processed directly by the payment provider, PayPal, which uses security protocols compliant with current standards.

         

        1. Cookies and Trackers

          The website may use cookies to enhance browsing experience, measure traffic, or facilitate the ordering process.
          Users can configure their browser to refuse or manage cookies. However, certain site functionalities may be limited as a result.

         

        1. User Rights

        In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, each user has the following rights:

        • Right of access, rectification, and deletion of their data,
        • Right to restrict or object to processing,
        • Right to data portability.

        To exercise these rights, simply contact me by email at: augresdumonde@gmail.com

        The user may also file a complaint with the CNIL (www.cnil.fr)